Inquiries & Dialogue
Speak with us.
We welcome direct dialogue regarding our curated seasonal collections, order logistics, and private studio appointments. Your inquiry will be received and addressed with quiet precision.
Studio Hours
A Note on Returns
We honor returns within 30 days of shipment receipt. Items must remain in their original, unaltered condition to preserve the integrity of the raw materials.
Every interaction is recorded in-house. We do not distribute your transmission to external third-party entities.
Essential Understandings
Providing clarity regarding the mechanical and physical structures of our system.
Can I alter an order after submission?
Because processing begins immediately, alterations must be requested within one hour of checkout. Please contact our direct phone line for prompt assistance.
Where do you deliver?
Currently, our system accommodates deliveries strictly within the United States. Expansion into international territories is contemplated for future seasons.
How do I track transit?
Upon raw material sorting and carrier handoff, a structured tracking number will be dispatched to your email address. Use this to trace the exact physical coordinates of your shipment.